This Privacy Policy describes how Carpet Court (“Company,” “we,” “us,” or “our”), collects, uses, stores, and protects personal, business, and confidential information.
This policy applies to all websites, services, divisions, and operations of Carpet Court, operating primarily in the State of Minnesota, United States.
1. Our Commitment to Privacy
We are committed to protecting the privacy, confidentiality, and security of:
Clients and prospective clients
Subcontractors, installers, and vendors
Business partners and affiliates
Website visitors and service users
We do not sell, rent, license, or trade personal or business information under any circumstances.
We collect only what is necessary, retain it only as long as required, and disclose it only when legally compelled and properly documented, subject to strict scope and minimization safeguards.
2. Information We Collect
A. Information You Provide Directly
Including but not limited to:
Name, address, email address, and phone number
Project details, orders, quotes, invoices
Payment and billing information
Communications and correspondence
This information is collected solely to provide requested services, fulfill contractual obligations, or comply with applicable law.
B. Device & Technical Information
We may collect limited technical information such as:
Device type and operating system
Browser type and language
IP address (where legally permitted)
Mobile network information
This information is used strictly for security, fraud prevention, system integrity, and operational reliability.
C. Log & Usage Information
Server logs may automatically record:
Date and time of access
Pages or services used
Referral URLs
System events, crashes, or errors
This data is aggregated where possible and not used for surveillance, profiling, or marketing inference.
3. How We Use Information
We use collected information only to:
Provide, manage, and complete requested services
Communicate regarding inquiries, quotes, or projects
Maintain system security and prevent fraud
Meet contractual and legal obligations
Improve internal operations and service quality
We do not use personal data for unrelated purposes without explicit, opt-in consent.
4. Consent & Information Sharing
A. With Your Explicit Consent
Information is shared only when you affirmatively authorize it.
B. With Trusted Service Providers
We may share limited information with service providers such as:
Payment processors
Vendors, Business Partners Sub-Contractors and Contractors
CRM and cloud service providers
IT, hosting, and security vendors
AI or automation systems used internally
All such parties:
Operate under confidentiality or non-disclosure agreements (NDAs)
Receive only the minimum data necessary
Are prohibited from independent use, retention, or disclosure
5. Legal Requests, Government Inquiries & Disclosure Limitations
A. No Voluntary Disclosure
We do not voluntarily disclose personal or business information to:
Government agencies
Law enforcement
Regulatory bodies
Civil litigants
B. Proper Legal Documentation Required
We will consider disclosure only upon receipt of valid, written, and legally binding process, such as:
A subpoena
A court order
A warrant
Issued by a court of competent jurisdiction.
C. Scope Limitation & Anti-Fishing Protection
Any disclosure shall be strictly limited to:
Individuals or entities expressly named in the request
Specific data categories expressly described
Specific date ranges expressly stated
To protect privacy and legal rights, we do not disclose the following:
(a) Bulk, Aggregated, or Historical Data
Bulk datasets
Multi-year historical records
Company-wide or “all customer” or “all vendor” records
Overbroad, vague, or generalized requests will be objected to, challenged, narrowed, or rejected.
(b) Information About Unnamed Individuals or Entities
Information relating to individuals or entities not expressly identified by name
Data inferred, extrapolated, or associated with unnamed parties
Records obtained through keyword searches or broad criteria
(c) Trade Secrets & Proprietary Business Information
Pricing and cost structures
Subcontractor or vendor information or rate sheets
Internal estimating methodologies
Supplier lists, sourcing strategies, invoices, or negotiated terms
Business partnerships, vendor relationships
Internal strategies, policies, or operational playbooks
Such information is treated as confidential and proprietary under Minnesota trade secret law.
(d) Internal Communications, Data & Work Product
Internal emails, messages, or notes
Drafts, estimates, annotations, or internal commentary
Internal system logs unrelated to a named individual
Legal, strategic, or operational analyses
(e) Third-Party Information
Information belonging to other clients, subcontractors, or vendors
Third-party data obtained incidentally
Information protected by contractual confidentiality obligations, including NDAs
(f) Informal or Improper Requests
Verbal inquiries
Emails without formal legal authority
Administrative requests lacking judicial oversight
Requests made for convenience or investigatory interest
(g) Data Beyond Express Scope
Even when disclosure is legally required, we do not disclose:
Information outside the stated date range
Information beyond the stated data category
Supplemental or “helpful” information not legally compelled
All disclosures are strictly limited to the minimum necessary.
D. Right to Challenge & Seek Protection
We expressly reserve the right to:
Object to improper or overbroad requests
Seek clarification or narrowing
File motions to quash or modify
Request protective or confidentiality orders
E. Notice to Affected Parties
Unless legally prohibited, we will make reasonable efforts to:
Notify affected clients, subcontractors, or vendors
Allow time to seek independent legal protection
F. Data Minimization
If disclosure is legally compelled, we:
Disclose only the minimum information required
Take reasonable steps to preserve confidentiality
6. Protection of Subcontractors, Contractors, Vendors & Business Partners
Subcontractor and vendor information is treated as confidential business information, including:
Scope of work
Contact and tax information
Internal communications
Operational and trade data
Such information is disclosed only to perform contracted services or when legally compelled under the safeguards described herein.
7. Internal Transfers
Information may be transferred between divisions or successor entities of the company under the same privacy protections and solely for legitimate internal business purposes.
8. Data Security Measures
We employ administrative, technical, and physical safeguards including:
SSL/TLS encryption
Secure servers and restricted access
PCI-compliant payment handling
Role-based access controls
Confidentiality agreements for employees and contractors (including NDAs)
Periodic security and data-handling reviews
No system is perfectly secure; however, we take all reasonable and appropriate steps to protect entrusted information.
9. Retention & Deletion
Information is retained only as long as necessary for:
Business operations
Contractual obligations
Legal or regulatory requirements
When no longer required, data is securely deleted or anonymized.
10. Minnesota Law & Governing Jurisdiction
This Privacy Policy is governed by and construed under the laws of the State of Minnesota, without regard to conflict-of-law principles.
11. Disclaimer Regarding Estimates & Marketing Statements
While we strive to provide high-value services and cost-effective solutions, individual results vary.
Any savings claims, examples, or forward-looking statements are illustrative only and not guarantees. Decisions should not be based solely on estimates, samples, or comparisons.
Any savings claims or examples (e.g., Save $1,000's on your kitchen) are based on averages and should not be interpreted as guarantees. Results depend on multiple factors including project size, material selection, timing, and labor variables. We do not guarantee savings or results and are not liable for decisions made based on estimates or sample comparisons. Forward-looking statements on this site or in our materials (e.g., “expect,” “project,” “believe”) are opinions and not guarantees. Actual outcomes will vary.
12. Limited Discretionary Disclosure to Protect Company Interests
Notwithstanding the foregoing protections, Carpet Court may, at its sole discretion, may disclose limited information when reasonably necessary to:
Protect or enforce legal rights
Collect outstanding balances
Defend against claims or disputes
Such disclosure may include:
(1) Confirmation that a transaction or project occurred
(2) General identification of products or materials acquired or installed
(3) Invoice numbers or payment status
All other information outside of this scope remains protected unless compelled by court order.
13. Acceptance of Policy
By using our websites or services, you acknowledge and agree to this Privacy Policy.
If you do not agree, please do not submit information or use our services.
14. Good-Faith Compliance Statement
Nothing in this policy is intended to obstruct lawful investigations or compliance with legal obligations. This policy reflects our commitment to due process, privacy rights, contractual confidentiality, data minimization, and protection against unnecessary or overbroad disclosure.