Privacy Policy and Disclaimer

This Privacy Policy describes how Carpet Court (“Company,” “we,” “us,” or “our”), collects, uses, stores, and protects personal, business, and confidential information.

This policy applies to all websites, services, divisions, and operations of Carpet Court, operating primarily in the State of Minnesota, United States.

1. Our Commitment to Privacy

We are committed to protecting the privacy, confidentiality, and security of:
    Clients and prospective clients
    Subcontractors, installers, and vendors
    Business partners and affiliates
    Website visitors and service users

We do not sell, rent, license, or trade personal or business information under any circumstances.

We collect only what is necessary, retain it only as long as required, and disclose it only when legally compelled and properly documented, subject to strict scope and minimization safeguards.

2. Information We Collect

A. Information You Provide Directly
    Including but not limited to:
      Name, address, email address, and phone number
      Project details, orders, quotes, invoices
      Payment and billing information
      Communications and correspondence

This information is collected solely to provide requested services, fulfill contractual obligations, or comply with applicable law.

B. Device & Technical Information
    We may collect limited technical information such as:
      Device type and operating system
      Browser type and language
      IP address (where legally permitted)
      Mobile network information

This information is used strictly for security, fraud prevention, system integrity, and operational reliability.

C. Log & Usage Information
    Server logs may automatically record:
      Date and time of access
      Pages or services used
      Referral URLs
      System events, crashes, or errors

This data is aggregated where possible and not used for surveillance, profiling, or marketing inference.

3. How We Use Information

We use collected information only to:
    Provide, manage, and complete requested services
    Communicate regarding inquiries, quotes, or projects
    Maintain system security and prevent fraud
    Meet contractual and legal obligations
    Improve internal operations and service quality

We do not use personal data for unrelated purposes without explicit, opt-in consent.

4. Consent & Information Sharing

A. With Your Explicit Consent
Information is shared only when you affirmatively authorize it.

B. With Trusted Service Providers
We may share limited information with service providers such as:
      Payment processors
      Vendors, Business Partners Sub-Contractors and Contractors
      CRM and cloud service providers
      IT, hosting, and security vendors
      AI or automation systems used internally

      All such parties:
         Operate under confidentiality or non-disclosure agreements (NDAs)
         Receive only the minimum data necessary
         Are prohibited from independent use, retention, or disclosure

5. Legal Requests, Government Inquiries & Disclosure Limitations

A. No Voluntary Disclosure
    We do not voluntarily disclose personal or business information to:
      Government agencies
      Law enforcement
      Regulatory bodies
      Civil litigants

B. Proper Legal Documentation Required
   We will consider disclosure only upon receipt of valid, written, and legally binding process, such as:
      A subpoena
      A court order
      A warrant
      Issued by a court of competent jurisdiction.

C. Scope Limitation & Anti-Fishing Protection
   Any disclosure shall be strictly limited to:
      Individuals or entities expressly named in the request
      Specific data categories expressly described
      Specific date ranges expressly stated

To protect privacy and legal rights, we do not disclose the following:

(a) Bulk, Aggregated, or Historical Data
      Bulk datasets
      Multi-year historical records
      Company-wide or “all customer” or “all vendor” records
      Overbroad, vague, or generalized requests will be objected to, challenged, narrowed, or rejected.

(b) Information About Unnamed Individuals or Entities
      Information relating to individuals or entities not expressly identified by name
      Data inferred, extrapolated, or associated with unnamed parties
      Records obtained through keyword searches or broad criteria

(c) Trade Secrets & Proprietary Business Information
      Pricing and cost structures
      Subcontractor or vendor information or rate sheets
      Internal estimating methodologies
      Supplier lists, sourcing strategies, invoices, or negotiated terms
      Business partnerships, vendor relationships
      Internal strategies, policies, or operational playbooks
      Such information is treated as confidential and proprietary under Minnesota trade secret law.

(d) Internal Communications, Data & Work Product
      Internal emails, messages, or notes
      Drafts, estimates, annotations, or internal commentary
      Internal system logs unrelated to a named individual
      Legal, strategic, or operational analyses

(e) Third-Party Information
      Information belonging to other clients, subcontractors, or vendors
      Third-party data obtained incidentally
      Information protected by contractual confidentiality obligations, including NDAs

(f) Informal or Improper Requests
      Verbal inquiries
      Emails without formal legal authority
      Administrative requests lacking judicial oversight
      Requests made for convenience or investigatory interest

(g) Data Beyond Express Scope
      Even when disclosure is legally required, we do not disclose:
      Information outside the stated date range
      Information beyond the stated data category
      Supplemental or “helpful” information not legally compelled
      All disclosures are strictly limited to the minimum necessary.

D. Right to Challenge & Seek Protection
   We expressly reserve the right to:
      Object to improper or overbroad requests
      Seek clarification or narrowing
      File motions to quash or modify
      Request protective or confidentiality orders

E. Notice to Affected Parties
   Unless legally prohibited, we will make reasonable efforts to:
      Notify affected clients, subcontractors, or vendors
      Allow time to seek independent legal protection

F. Data Minimization
   If disclosure is legally compelled, we:
      Disclose only the minimum information required
      Take reasonable steps to preserve confidentiality

6. Protection of Subcontractors, Contractors, Vendors & Business Partners

Subcontractor and vendor information is treated as confidential business information, including:
      Scope of work
      Contact and tax information
      Internal communications
      Operational and trade data

Such information is disclosed only to perform contracted services or when legally compelled under the safeguards described herein.

7. Internal Transfers

Information may be transferred between divisions or successor entities of the company under the same privacy protections and solely for legitimate internal business purposes.

8. Data Security Measures

We employ administrative, technical, and physical safeguards including:
      SSL/TLS encryption
      Secure servers and restricted access
      PCI-compliant payment handling
      Role-based access controls
      Confidentiality agreements for employees and contractors (including NDAs)
      Periodic security and data-handling reviews

No system is perfectly secure; however, we take all reasonable and appropriate steps to protect entrusted information.

9. Retention & Deletion

Information is retained only as long as necessary for:
      Business operations
      Contractual obligations
      Legal or regulatory requirements
      When no longer required, data is securely deleted or anonymized.

10. Minnesota Law & Governing Jurisdiction

This Privacy Policy is governed by and construed under the laws of the State of Minnesota, without regard to conflict-of-law principles.

11. Disclaimer Regarding Estimates & Marketing Statements

While we strive to provide high-value services and cost-effective solutions, individual results vary.

Any savings claims, examples, or forward-looking statements are illustrative only and not guarantees. Decisions should not be based solely on estimates, samples, or comparisons.

Any savings claims or examples (e.g., Save $1,000's on your kitchen) are based on averages and should not be interpreted as guarantees. Results depend on multiple factors including project size, material selection, timing, and labor variables. We do not guarantee savings or results and are not liable for decisions made based on estimates or sample comparisons. Forward-looking statements on this site or in our materials (e.g., “expect,” “project,” “believe”) are opinions and not guarantees. Actual outcomes will vary.

12. Limited Discretionary Disclosure to Protect Company Interests

Notwithstanding the foregoing protections, Carpet Court may, at its sole discretion, may disclose limited information when reasonably necessary to:
      Protect or enforce legal rights
      Collect outstanding balances
      Defend against claims or disputes

Such disclosure may include:
      (1) Confirmation that a transaction or project occurred
      (2) General identification of products or materials acquired or installed
      (3) Invoice numbers or payment status

All other information outside of this scope remains protected unless compelled by court order.

13. Acceptance of Policy

By using our websites or services, you acknowledge and agree to this Privacy Policy.
If you do not agree, please do not submit information or use our services.

14. Good-Faith Compliance Statement

​Nothing in this policy is intended to obstruct lawful investigations or compliance with legal obligations. This policy reflects our commitment to due process, privacy rights, contractual confidentiality, data minimization, and protection against unnecessary or overbroad disclosure.